Personal Data Protection

jilks Privacy Policy

The security of your personal data is a core responsibility of jilks. This page gives you a straightforward explanation of how we handle and protect your information.

Last Updated: 1 November 2026 SSL Encryption Not Sold to Third Parties

Introduction & Policy Overview

Last Updated: 1 November 2026

jilks ("we", "the platform") handles the personal data you provide when using our services with care and responsibility. This Privacy Policy covers —

  • what data we collect,
  • how we use that data,
  • who we may (or may not) share it with,
  • how long we retain your data,
  • your legal rights regarding your data.

By reading this policy and continuing to use jilks services, you are considered to have accepted it. If you disagree with any part, you may stop using our services and contact us at [email protected].

Types of Data We Collect

We collect only the following categories of data, as they are necessary to provide our services —

Personal Identity Information

This includes the name, date of birth (to verify you are 21+), phone number, and email address you provide when registering an account.

Financial Information

This includes payment verification details needed to handle deposit and withdrawal services (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer). We do not store full card numbers — all transactions are processed through the respective payment service providers.

Technical and Usage Information

This includes IP address, browser type, device ID, session data such as when and how you visit the site, and activity logs. We use this information to improve our services and maintain security.

Communication Information

We keep records of messages sent, complaints submitted, and our responses when you contact us through customer support.

Information We Do Not Collect

We never collect the following information unless it is necessary —

  • Religious, political, or ethnic matters
  • Detailed health records (except what you share directly with us)
  • Third-party data with no connection to our services

How We Use Your Information

We use the information we collect only for the following purposes —

3.1 To Operate Our Services

We use it to create accounts, process deposits and withdrawals (minimum deposit 10,000 Ks, minimum withdrawal 30,000 Ks), maintain game records, and manage VIP levels (Bronze through Diamond).

3.2 To Improve Your Experience

We use this information to identify and fix service issues, send you game and promotion updates (which you can adjust in your preferences), and measure how well our services are performing.

3.3 To Maintain Security and Prevent Fraud

We use your information to protect against account theft, money laundering, and other unlawful activity. This is also part of our legal obligations.

3.4 To Provide Customer Support

We refer to your account information when assisting you in Myanmar language via 24-hour Live Chat and email.

3.5 Legal Obligations

We may disclose information as required by applicable laws and regulations in order to remain compliant.

Sharing With Third Parties

We do not sell, rent, or trade your personal information. However, we may share it in the following cases where it is necessary to provide our services —

Payment Service Providers

We share only the necessary information with the relevant payment service providers to process KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer payments.

Technology Service Providers

We share only what is necessary with our trusted technical partners for server operations, data storage, and security matters. All of them are required to comply with our privacy agreement.

Legal Requirements

We will act in accordance with the law if disclosure is required by a court order or applicable legal provision. In such cases, we will make every effort to notify you in advance as far as the law permits.

Cookies and Tracking Technologies

The jilks website uses cookies and similar technologies to provide a good user experience.

Essential Cookies

These cookies are necessary for the site's core functions (keeping you logged in, managing game sessions). If they are disabled, our services will not work properly.

Functional Cookies

We use these cookies to understand how the site is used and to collect analytics that help us improve our services. You can opt out of these cookies through your browser settings, though some site features may become limited.

Managing Cookies

You can delete or opt out of cookies through your browser settings at any time. By doing so, you agree that you may experience certain limitations as a result.

Data Retention Period

We retain your data for as long as necessary to provide our services and for as long as required by applicable law.

  • Account information — retained after account closure for as long as required by applicable law.
  • Payment records — retained for as long as required by financial regulations.
  • Gaming records — retained for as long as needed for responsible gambling checks and dispute resolution.
  • Customer service communication records — retained until they are no longer needed to resolve service issues.

Once the retention period ends, your data is securely deleted or anonymised.

Your Rights

We recognise that you have the following rights regarding your personal data —

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request that inaccurate or incomplete data be corrected.

Right to Erasure

You can request that your data be deleted, to the extent permitted by our legal obligations.

Right to Restriction

You can request that we restrict how we handle your data.

Right to Portability

You can request that your personal data be provided to you in a readable format.

Right to Object

You have the right to object to any particular processing of your data.

To exercise any of these rights, contact us at [email protected]. We will respond as quickly as we can.

Data Security Measures

jilks uses advanced technical and organisational security measures to protect your personal data —

  • SSL (TLS) Encryption — all communications on the service are encrypted, so third parties cannot read them.
  • Access Controls — our staff's access to data is strictly limited on a need-to-know basis.
  • Two-Factor Authentication — an additional security layer is required to log in to accounts.
  • Regular Security Audits — we regularly review and clean up our data storage systems and code.
  • Data Segregation — financial data and personal data are kept in separate systems.

Even with these measures in place, no digital platform can guarantee complete security. If you suspect a data breach, contact us immediately at [email protected].

Policy Updates and Contact

Policy Changes

jilks may update this privacy policy to reflect platform changes or new legal requirements. If a material change is made, we will notify you prominently within the service in advance. Please check the "Last Updated" date at the top of this policy regularly.

Contact Us

If you have questions about this policy, wish to object to how we handle your data, or want to exercise your privacy rights —

We aim to respond to all data requests promptly. If you believe your personal data is inaccurate, we will investigate and correct it. If there is a case where a change cannot be made without breaching legal obligations, we will explain why.

What You Should Know About Personal Data Protection

Frequently asked questions about jilks's privacy policy —

jilks uses SSL encryption technology to handle payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers. Full card numbers and bank account codes are not stored on our servers — they are processed solely by the relevant payment service providers (Payment Gateways).

No. jilks does not sell, rent, or trade your personal data to advertising companies or any third parties. It is shared only with payment and technology partners who are essential to delivering our services.

After account closure, records that are legally required to be kept (such as payment records) are retained for the period required by law. Once that period ends, the data is securely deleted or anonymised.

You can update your newsletter preferences through your account settings (Preferences). Alternatively, you can email [email protected] to request that data processing be restricted. Service and account notifications (such as payment confirmations) cannot be turned off as they are necessary to deliver our services.

Contact us via 24-hour Live Chat or at [email protected], and provide the incorrect information along with the correct details. Our team will verify and update it promptly. If a change cannot be made for legal reasons, we will explain why.

For significant changes, we will notify you prominently within the service in advance. The "Last Updated" date at the top of this policy is updated each time changes are made, so you can check it regularly. Continuing to use our services after a policy change is considered acceptance of the updated policy.

You can contact us with any questions about your personal data

For any questions, jilks's 24/7 customer support team is ready to help you in Burmese

Log in to jilks